Terms and Conditions

PsyTaara - (A Therapy Space by Shreya Rakesh Haran)

1. Not a Crisis or Emergency Service

PsyTaara does not provide crisis intervention or emergency mental health services.

If you are in immediate danger or experiencing a medical or mental health emergency, please contact your local emergency number or nearest hospital.

2. Scope of Services

PsyTaara provides psychotherapy and mental health counseling, not medical treatment.

Services do not include:

• Psychiatric diagnosis

• Prescription of medication

• Issuing medical certificates

• Providing medico-legal opinions

3. No Guaranteed Outcomes, but a Collaborative Process

Psychotherapy is a shared journey. While specific outcomes cannot be guaranteed, meaningful progress is most likely when both the therapist and client actively engage in the process. Your openness, consistency, willingness to reflect, and participation in practices between sessions can significantly support and accelerate your growth. PsyTaara is committed to providing a safe, skilled, and supportive space to help you work toward your goals at a pace that feels right for you

4. Eligibility & Client Responsibility

Clients must:

• Be 18+ years old (unless parental/guardian consent is provided)

• Provide accurate personal and health information

• Follow session guidelines, therapeutic boundaries, and treatment recommendations

• You agree not to use the website or services for unlawful, harmful, or unethical purposes.

5. Confidentiality & Its Limits

All sessions follow strict confidentiality except under legally mandated or safety-related exceptions, such as:

• Risk of harm to self or others

• Suspected abuse of a minor, elderly, or vulnerable person

• Court orders or legal requirements

• Confidentiality limits will be explained at intake.

6. Fees, Payments & Refunds

Session fees must be paid in advance or as agreed.

Refunds are not provided for completed sessions.

Any changes in fee structure will be informed in advance.

7. Cancellation & Rescheduling Policy

Cancellations must be made at least 24 hours before the session.

Late cancellations or no-shows may be charged the full session fee.

Repeated no-shows may lead to discontinuation of services.

8. Online Therapy Disclaimer

For online therapy:

• Ensure you have a private, safe, and stable internet connection.

• PsyTaara is not responsible for interruptions due to technical issues.

• Online sessions may not be suitable for all concerns; therapist may recommend in-person services if needed.

9. Therapist’s Right to Discontinue Services

Services may be paused, referred, or terminated if:

• Therapy is no longer clinically appropriate

• Safety concerns arise

• Boundaries are violated

• Fees are repeatedly unpaid

• Referrals to alternate professionals may be provided where appropriate.

10. Use of Website Content

All content (text, images, resources, branding) belongs to PsyTaara.

Users may not reproduce, copy, or redistribute material without permission.

11. Privacy & Data Protection

Personal information submitted via forms is stored securely and used only for therapeutic or administrative purposes.

PsyTaara complies with ethical standards of mental health practice in India.

Clients are responsible for the security of their own devices and internet networks.

12. No Substitute for Medical or Legal Advice

The information on this website is for educational purposes and not medical/legal advice. Always consult a qualified professional for diagnosis or legal concerns.

13. Agreement to Terms

By using this website or booking a session, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.